Last updated: 19/11/2025
This Privacy Policy explains how Precise Aesthetics (“Precise Aesthetics”, “we”, “us” or “our”) collects, uses, discloses and protects your personal information, including health information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). OAIC+1
As a health service provider, we handle sensitive health information and are required to comply with the Privacy Act and APPs regardless of our annual turnover. OAIC+1
By using our services, booking with us, or using our website (the “Website”), you agree to the handling of your personal information in accordance with this Policy.
Precise Aesthetics provides medical and cosmetic services from the following location:
This Policy applies to all of our services, including in-clinic, telehealth and online services, and to your use of our Website located at [insert website URL].
The types of personal information we may collect include:
Identity & contact details
Medical & health information (sensitive information)
Appointment & billing information
Website & digital information
If you choose not to provide certain information, we may not be able to provide some or all of our services to you.
We may collect your personal information in various ways, including:
We will only collect health information if it is reasonably necessary for us to provide a health service to you, and where possible, we will collect it directly from you. OAIC
We collect, use and disclose your personal information for purposes including:
We will only use or disclose your personal information for the purpose for which it was collected, or a related purpose that you would reasonably expect, unless you consent to another use or disclosure, or the law permits or requires it. OAIC+1
Because we provide health and aesthetic services, much of the information we collect is health information, which is considered sensitive information under the Privacy Act.
We may take clinical photographs (including before-and-after images) as part of your assessment and treatment. These images are stored in your clinical record and used to:
We will only use identifiable clinical photographs for marketing or educational purposes (e.g. on our Website, social media or printed materials) with your explicit written consent, which you may withdraw at any time (withdrawal will not affect use already made with your consent).
When you visit our Website, we may use cookies and similar technologies to:
We may use third-party analytics tools (such as Google Analytics or similar services) which collect information about your use of the Website, generally in aggregated or de-identified form.
You can usually disable cookies through your browser settings, but some Website features may not function properly if you do so.
Our Website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies separately.
We may use your contact details to send you:
You can opt out of non-essential marketing communications at any time by:
We will not sell your personal information to third-party marketing companies.
We may disclose your personal information to:
Where personal information is disclosed to third parties, we take reasonable steps to ensure they handle it in accordance with the Privacy Act and APPs. OAIC+1
Some of our service providers (for example, cloud hosting, email or practice management providers) may store or access personal information from overseas locations (for example, in the United States, the European Union or other jurisdictions).
Where this occurs, we will take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to your information, for example through contractual safeguards and due diligence on the provider’s security and privacy practices. Imperva+1
We take reasonable steps to protect your personal information from:
These steps include:
When we no longer require your personal information, and it is no longer required to be retained by law or professional standards, we will take reasonable steps to destroy or de-identify it.
You have the right to:
To request access or correction, please contact us in writing using the details in Section 15. We may need to verify your identity before responding.
In some circumstances, we may lawfully refuse access (for example, where giving access would pose a serious threat to the life, health or safety of any individual, or would unreasonably impact the privacy of others). If we refuse your request, we will tell you why and explain what options you have.
We do not charge for making an access or correction request, but we may recover reasonable costs for providing copies of information, where permitted.
If we experience a data breach that is likely to result in serious harm to individuals whose information is involved, we will comply with the Notifiable Data Breaches (NDB) Scheme under the Privacy Act. This may include:
If you have concerns or a complaint about how we have handled your personal information, please contact us first (see Section 15). Please provide as much detail as possible so we can properly investigate.
We will:
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
For questions, requests or complaints about privacy, please contact:
Precise Aesthetics – Privacy Officer
Address: Suite 1504, Level 15, Westfield Tower 2
101 Grafton St, Bondi Junction NSW 2022, Australia
Email: preciseaesthetics@gmail.com
Phone: (02) 8599 7161
We may update this Privacy Policy from time to time to reflect changes in our practice, technology, or legal obligations. The updated Policy will be posted on our Website with the new “Last updated” date.
We encourage you to review this Policy periodically to stay informed about how we manage your personal information.
